Bug Tracker Incident #6069
Some inventory is at shipping in the system but not at shipping physically.
Don't know how to correct the number, if I return stock from maintain shipping, the amount in the order will be wrong. If I do nothing, I won't be able to update the database to a newer version.
Closing this issue unless customer has more feedback requiring it to be reopened.
Well, sounds like there is a bit of data corruption there. I think your two choices are
- Return the stock anyway and not worry about the negative at shipping number. I don''t think there are any serious implications for that because it''s really just an informational number.
- Correct the at shipping qty on the coitem record to match what the system says is at shipping, then do the recall.
In either case, you may need to make an inventory adjustment afterward to clear up your inventory balance.
No. I go to Inventory > Shipping > Maintain Shipping Contents, there is something.
But I view order from there, there is nothing at shipping in the order.
If I chose to return stock from Maintain Shipping Contents, the amount at shipping in the order would be negative.
So you''re saying if you go to Inventory > Shipping > Maintain Shipping Contents ... there is nothing there?
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|12/16/10 09:11||acdrupal||New||Incident Added|