Initial Setup


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Abu-Hafss's picture

Empty Backup 4.9.2 ----- Not working????



After going thru the demo data in the cloud, I restored Empty Backup 4.9.2.

When I logged in, I found that the database is not empty.

I did it twice but could not get blank database.

How do I establish a new company???

Abu-Hafss's picture

xTuple 4.9.1 ---- PostgreSQL 9.2



I downloaded and installed xTuple 4.9.2 and PostgreSQL (latest version). After setting up the database when I tried to logon, I got the version mismatch error.

I removed and downgraded the Postgre to success

I removed and downgraded to 9.3 and then to 9.2 .................still no success!!!


I see that the Postbooks.backups are 4.9.2, but the xTuple Client is 4.9.1 (although I installed 4.9.2)

Where can I get  xTuple Client 4.9.2 ??



fredcyr's picture

Error Restoring Database


I just installed a new postgresql 9.3 server on  Ubuntu 14.04

I have an error message when I restore the quickstart DB.

pg_restore: [archiver (db)] Error while INITIALIZING:
pg_restore: [archiver (db)] could not execute query: ERROR:  unrecognized configuration parameter "row_security"
    Command was: SET row_security = off;
What causes this?  Can I run xTuple without risk ignoring this?
jlg's picture

Upgraded 4.8.1 to 4.9.2 and lost document links

I upgraded PostBooks from 4.8.1 to 4.9.2, and now in the "Documents" tab of the "Item" window, where you go to attach images, documents, etc. to an item, there are no entries. Nothing at all, anywhere. I know the images are still associated with the items, because they still appear in the custom reports I use--so the actual relationships are still in the DB somewhere, but nothing is showing up under the "Documents" tab. Any ideas?

wesbaker's picture

Reprint Lot/Serial tag

When configuring an item for lot control, new PO receipts allow you to print a label for the lot.

The report name is LotSerialLabel and it comes "out of the box" very basic.   It is a useful label and I've expanded on that original format.

The question is this.   How do you re-print a LotSerialLabel?



wesbaker's picture

Default Site

I have just upgraded from Postbooks to Distribution edition.

We've created a site for seconday and obscure inventory.

Is there a way to set the default site for transactions?   New sales orders and new purchase orders are defaulting into the site intended for secondary inventory.   It seems that it may be picking the first alphanumeric site for the default.



Siavosh's picture

Error when creating new company

As you may see in the picture I get an error when creating a new company. The funny thing is that the integer it is complaining about is the DB connection port.

Siavosh's picture

Empty chart of accounts

I am CFO of an IT oriented company. I am also a hobby programmer. Recently I started a research about ERPs. I saw xTuple as a good opportunity to analyze a foreign ERP from both practicality and architecture. I installed 4.9.2 client with an empty v9.4 PostgreSQL database.

My problem is that when I define accounts, they are not visible in journal entry form. Even when I define an account from the journal entry form and make an entry, those accounts are not visible again when I re-open the same form.

tamray's picture

migrating from 3.6.0 to 4.9.2

I currently have a broken 3.6 system, but do have a database dump file to restore. Is it possible to install 4.9.2 on Ubuntu (Mint 17.2) and restore the dump file from 3.6, or is there a path that must be followed to get this to work?

Michel Dumont's picture

Unable to register free trial

I am unable to register Xtuple Postbooks, the "Maintain user accounts" tab is grayed and so is the registration tab in the setup. This is setup using the cloud database, I got the key but cannot find how to enter it with those fields locked.

Thanks for your help