Bug Tracker Incident #8633

 


Summary
Project
INCDT - website
Incident Category
Features
Incident Number
8633
Visibility
public


Product Version
None
Fixed In Version
None


Summary
Add rich text editing for incidents in support portal


Description

The editing capabilities for incidents in the support portal are very rudimentary. For example, to insert hyperlinks, tags must be manually inserted. Suggest adding FCKEditor (or similar) plugin to make the writing/editing experience for users entering incidents more effortless and GUI.


Details
Reporter
ptyler
CRM Account
xTuple
Status
Closed
Assigned
None


Priority
Normal
Severity
Normal
Updated
09-21-11 14:29
Resolution
No Change Required



Comments

DateUsernameComment
03/04/11 08:25mfgadmin

The editing capabilities for incidents in the support portal are very rudimentary. For example, to insert hyperlinks, tags must be manually inserted. Suggest adding FCKEditor (or similar) plugin to make the writing/editing experience for users entering incidents more effortless and GUI.

01/28/11 10:31bcwilson

If you insert a URL in the comment field, it will be rendered as a clickable link when you save.

03/26/09 11:39

I''ll take a look at doing this. My concern was that formatting from the web page might blow up the comments in xTuple. We''ll have to test this.



Characteristics

Backport
No
Operating System
 
Doc Flag
False
Copyright Assigned
Yes
HaxTuple
No

Files

No Files

Related Documents

TypeNumberDescriptionRelationshipRemove
Incident352Invoice #5510Parentx
ProjectWEBSITEPorted From Mantisx


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Incident History

DateUsernameFieldChange
12/16/10 09:13acdrupalNewIncident Added
01/28/11 10:31bcwilsonDescription Updated: "The editing capabili..." -> "The editing capabili..."
01/28/11 10:31bcwilsonStatusStatus Changed: Confirmed -> Closed
01/28/11 10:31bcwilsonResolutionResolution Changed: Open -> No Change Required

 

mead