Data error? i think
I entered a credit memo for a customer. If I run the customer transaction report I see the value in the report. If I run the trial balance report in the general ledger and analyze the receivables account the transaction (CM1) shows a nil value, but if I view the line to see the underlying credit memo it shows a value ! So my customer screen doesnt balance with the g/l receivables account. Is there any way I can fix this. If there was a way to reverse the transaction that would be fine provided the reversal also made the same error.
Thanks
Tony Bird


Tony,
Have you posted the credit memo? It shouldn't hit the G/L until it's been posted.
Gil