Connection to specified server - too much to hope that this would work first time!

 

davidhood's picture

Just downloaded the free version after watching all the videos and thinking 'this it it, the program I need' only to fail to even kick off:

'connection to specified xtuple erp server cannot be made'

As I have done NOTHING other than installed and done what was asked of me, yet again let down by perhaps too complex a product for us mere (non-IT) mortals?

Why is it so difficult to get systems that just work????

Thanks,

DH

ptyler's picture
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Joined: 12/10/2008
OS version

Hi, DH:

A couple of questions: Were you using one of the 3.2.2 installers? And which operating system are you installing on?

Regards,
Pierce

davidhood's picture
User offline. Last seen 1 year 12 weeks ago. Offline
Joined: 06/05/2009
Still cant get in

Hi Pierce,

Thanks for prompt reponse.

Yes - 3.2.2 - deleted program, and tried again after installing additional server download - the ones recommended (database software) as recommended, but I thought this was all contained within the one simple install? Im using vista.

Didnt work - same result.

Thanks

D

ned
ned's picture
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Joined: 10/20/2008
David - just to be clear, you

David - just to be clear, you installed the 3.2.2 installer on Windows Vista, and did install a local copy of the PostgreSQL database server.

Which of the xTuple databases (demo, quickstart, empty) did you install?

What information did you enter at login? (username, password on the main screen; server, database, and port behind the Options button)

Did you check "log in to registered xTuple demo account" or "log in to server I specify"?

davidhood's picture
User offline. Last seen 1 year 12 weeks ago. Offline
Joined: 06/05/2009
Still got prob

Hi Ned,

At first loaded up 3.2.2 without the PostgreSQL server, and set up ALL databases. Then deleted wholly when login using both demo and 'server I specify' didnt work. Reinstalled both and just checked the empty database, and tried login again, nothing happening.

Arghh!!

Thanks guys,

D

ned
ned's picture
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Re: [Initial Setup]: Re: Connection to specified server - too much to hope that this would work first time!

And what about the connection info? (server, port, db name, username, password)
------Original Message------
From: info@xtuple.com
Sender: info@xtuple.com
To: Ned Lilly
ReplyTo: m2f@xtuple.com
Subject: [Initial Setup]: Re: Connection to specified server - too much to hope that this would work first time!
Sent: Jun 6, 2009 8:00 AM

davidhood's picture
User offline. Last seen 1 year 12 weeks ago. Offline
Joined: 06/05/2009
I wondered ...

Guys, should I just delete all and start again, with new usename and pw (not a great idea, since too many username and pw cause one huge headaches!)

Im just wanting to get cracking on a simple, small business set up using an empty DB. Watched most of the videos and operationally, it all makes sense.

D

moranjr's picture
User offline. Last seen 1 year 6 weeks ago. Offline
Joined: 06/08/2009
Working

Hi David,
I am having the same experience on Vista. Did you get it to work?
J

P,S. I reinstalled it works now!

davidhood's picture
User offline. Last seen 1 year 12 weeks ago. Offline
Joined: 06/05/2009
Still not working ...

Gents, I am away home to Scotland for a week, and if ok with you, will pick this up upon my return. Thanks for your help so far!

DH

accenovate's picture
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Pierce, I too am having the

Pierce,

I too am having the same problem with installing the software on Vista with the 3.2.2 installer. I screen printed the error message and would love to shoot it your way if it will provide insight. I won't attach it here as it includes my password.

Thanks,

TH

accenovate's picture
User offline. Last seen 47 weeks 2 days ago. Offline
Joined: 06/10/2009
Pierce, I too am having the

Pierce,

I too am having the same problem with installing the software on Vista with the 3.2.2 installer. I screen printed the error message and would love to shoot it your way if it will provide insight. I won't attach it here as it includes my password.

Thanks,

TH

accenovate's picture
User offline. Last seen 47 weeks 2 days ago. Offline
Joined: 06/10/2009
my apologies, this was sent

my apologies, this was sent twice

wtonra's picture
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Joined: 10/28/2007
I spent some time on this

I spent some time on this issue with a couple of users and discovered something in common with both. Both had prior installs of other Open Source solutions on their computer, prior to installing PostBooks. In both cases the the other product also installed an instance of PostgreSQL. It appears the two installations of Postgres are conflicting, and preventing the PostBooks installer from finishing the install. If you are done for the moment evaluating the other Postgres-powered application, try Uninstalling it, and then running the PostBooks installer again.

Joined: 05/30/2009
installation issues

For what it's worth I have successfully installed on Linux AND XP SP3 and evaluated. Yes, this is the baby.

Fondling over now, How do I have the POSTgres on a SSD that will be read by the Xtuple on the windows machine (a big beast that has two screens ) and be read by the Linux netbook which is the ideal toy when on the road.

The reason for the SSD is that it will have ALL the relevant files the Xtuple uses in notes (pics, DCN's, etc) and be the "core". I haven't quite figured out how to do this yet! BTW I am not a programmer either - just an experienced ERP user (SAP, Syteline)

aflatun's picture
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Joined: 08/01/2009
I have install xtuple on my computer but can not run

i have install xtuple ERP on my computer for testing and most probably use it for my business. but the problem is after installation completed, when i try to log-in one appear but can not understand it. probably it is about server setting . please help me.

thank you.