Frequently Asked Questions - Point of Sale (POS)

 


How do I set up a local credit card encryption key file?

You have to create a key file before you can enter all of the Credit Card Configuration settings.

How to fix this:
Create a new text file with a text editor such as Notepad.
In the text file, enter your key, for example:
xTupleKeyText12345
Save this file, for example:
xTuple.key
Save it to a folder where you want to store this key, for example:
C:\KeyFileFolder\

Now open the PostBooks Client.
Go to:
"System > Master Information > Credit Cards...":
The following error will display:
Cannot read encrypted information from database.
Click on the "Key File" tab.
Enter your Key File Name, for example:
xTuple.key
Enter your Key File Location for your system, for example:
C:\KeyFileFolder\
Click on Save and then Restart the PostBooks client
Go to:
"System > Master Information > Credit Cards...":
Now there is no error and the Login and Password fields are no longer grayed out.

You should make your "Key" a long string of random upper and lower case letters and numbers. Special characters should not be used. You should also make the key file, for example, "xTuple.key" a hidden file and also make the directory it is in hidden. Do not use the actual key and file name and location given above, those are just an example.