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Heartbleed -- the xTuple Response

HeartbleedEarlier this week, security experts revealed a significant flaw in a widely used Internet security product called OpenSSL. The bug, called Heartbleed, is a vulnerability in systems that use OpenSSL to encrypt information over SSL connections. OpenSSL is used on about two-thirds of the Internet servers in the world, so the impact of this bug is very widespread. The existence of this bug does not mean that any specific private information has in fact been stolen, but it does mean that it could have been stolen, and all sites that employ the OpenSSL encryption library must implement a security patch immediately, as well as perform a number of other security-related updates, to protect against Heartbleed.

xTuple has taken the following actions to update our servers, secure our data, and protect our customers:

  1. The day after the information on Heartbleed was released, xTuple replaced the OpenSSL code on our servers with an updated version that does not contain the bug.
  2. We have revoked and reissued all SSL certificates for our servers, to remove any lingering vulnerability.
  3. We are informing our user community of our actions and recommending that you update your passwords.

What should you do?

This is not fun, we know, but the potential impact of this bug is quite serious and affects thousands of websites around the Internet, including ours. Now that we have updated our SSL certificates, you should update the passwords you use to connect to xTuple sites and services. You should also update any passwords you use to connect to any other Internet service, including Google, Facebook, Amazon, etc., as they all have been affected by this bug.

Want to know more?

If you want to learn more about Heartbleed, read the information posted by Codenomicon, the security firm that first exposed this bug.

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How to get the most out of your xTuple Free Trial in the cloud

xTuple Cloud

You have a good reason for starting a Free Trial of xTuple. Perhaps your company has been running QuickBooks, and now you need something more powerful to handle the complexities of your business. Or you are running on a moribund ERP or accounting package (Sage, anyone?), and you need to find a new platform with a brighter future. You've heard that xTuple offers greater extensibility and control, and now you're ready to take a look at the product.

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Sales Type - A New Twist on Commissions

As developers of business software, it is a core practice for us to "eat our own dogfood," which means using xTuple ERP software to run our own business. Usually we do a very good job of this, but sometimes we hit a roadblock. Ever since the Enhanced Commissions package came out, over a year ago, we have been dying to use it to manage our own sales commissions, but it was missing a key feature for us. Until recently, our own commission software did not have a way to assign different commission percentages based on the lead source. It was a gap we were highly motivated to fill. Read more »

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Treasures in the Attic

xChange - the xTuple MarketplacexTuple seeks Product Manager

We are actively seeking an App Store Product Manager, someone who can help us curate and attract code to augment the xTuple community ecosystem. Is it you?

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Hungry for xTuple

Cedarlane BurritoIn the food industry, not just any ERP software will do.

The regulatory and operational needs of food manufacturers and distributors mean that only a sophisticated, flexible, cost-effective ERP application such as xTuple can provide a viable solution.

We'd like to highlight the features that make xTuple a "natural" fit for food and describe our plans to serve this marketplace even better in 2013 and beyond.

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Manage your margins with new features in 4.0Beta3

Ardent xTuple-watchers may have noticed that we've had a longer-than-usual development cycle for our upcoming 4.0 release. When the final release arrives in a few months it will coincide with the release of our mobile/web client, which has been a huge development effort. At the same time, we have been developing some new features that will tune the product for the Wholesale Distribution market. We just released an unusual 3rd Beta of the upcoming xTuple 4.0 and it is loaded with features that are designed to quietly revolutionize the product, especially for distribution businesses.  Read more »

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xTuple TechMeetup: The Enyo JavaScript framework

Last week Roy Sutton, developer relations engineer at Hewlett Packard's Enyo group, dropped by the xTuple home office. Roy presented Enyo, the JavaScript development framework, to xTuplers and to developers from other companies here in Norfolk Virginia's downtown innovation corridor. Read more »

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Getting creative with commissions

New feature in xTuple will offer greater control over sales rep commissions.

Everybody loves a reward, right? The right reward can make your employees work harder, and drive your company to success. The standard way to reward sales people is to pay them a percentage of the sale, otherwise known as a commission. xTuple software has always allowed you to assign a commission percentage to each sales rep, and to record the commission to be paid to that rep for each invoice. They make the sale, they get the reward. It's a basic but effective commissioning system that suffices for many companies.

But others would like to see more. In the hands of a creative sales manager, commissions is one of those business arts, like pricing and discounts, where people can mold sophisticated architectures aimed at influencing behavior in specific ways. Perhaps you want to encourage reps to push a particular product line, or to sell closer to the list price with less discount. Maybe you want to set commissions by item or by customer type, rather than assigning fixed rates to individual sales reps. This kind of flexibility can give an innovative sales manager the power to shape a sales strategy, and to reward reps for aligning with the overall goals.

Up to this point, xTuple has not offered that level of flexibility in sales rep commissioning. We have received requests over time to add features, but only recently did a company decide these features were important enough to sponsor an enhancement to the product. And so, the Advanced Commissions project was born. Read more »

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xTuple issuetracker updated to use xTuple CRM

Today we are announcing version 1.1 of the xTuple Web Portal Support module, and we're putting it to work immediately.

It has long been our goal to replace our web-based issue tracker, which has been running on a third-party product called Mantis, with a solution that would connect directly to our xTuple database. With the Support module, bug reports, feature requests, and customer support incidents all flow directly into the xTuple database. From that point we can manage everything through the xTuple client software back at xTuple world headquarters.  Read more »

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We're a social business

It's a cliche to say things like, "I liked U2 before they were cool," but sometimes it applies. For example, Dion Hinchcliffe at ZD Net's Enterprise 2.0 blog recently wrote about businesses that are "opening up" their customer relations via collaborative tools. It's no surprise to us that this is a good idea: we've been using the xTuple.org website to engage our users and customers in an open dialog since the very beginning. Hinchcliffe dubs this phenomena "Social CRM" and proclaims that it will be one of the key stories in the coming year. We're happy to be a leader in this area, and we can say without a doubt that exciting things happen when your customers care deeply about your product and help to determine its direction.  Read more »